cannot export or backup

A few days ago I was able to export and backup settings, but now I cannot. Clicking the buttons has no effect:

simplescreenrecorder-2021-09-09_17.26.41.mkv

I haven't noticed this behaviour anywhere else.

According to synaptic I have version 1.0.7-0ubuntu2 which from what I can tell at package website it up to date.

I do see in apps:xfce4-panel-profiles:start [Xfce Docs] it indicates

Custom saved configurations are stored usually in ~/.local/share/xfce4-panel-profiles.

But mine are in ~/.local/share/xfpanel-switch/ and there is no such folder as above. Not sure if significant.

searched for "backup" and found this #20 (closed) not sure if same or not as I didn't understand the discussion.

I am new to this. If my feedback elicits feedback I will do my best to improve.